Terms of Service

Last updated: 9 August 2026.

Who we are

SimpleWebflow builds and hosts small business websites. These terms apply to

everyone who uses simplewebflow.com or a site we host for them.

you give us, and you may edit its text at any time.

online for as long as this is paid.

renew it while your subscription is active.

We aim to have your site live within 24 hours of payment. Most are live within

minutes. If we cannot deliver your site within 7 days, you may request a full

refund of the build fee.

You are responsible for the accuracy of what you tell us about your business,

and you confirm you have the right to use the business name, logo and any

material you supply. You must not ask us to build a site that is unlawful,

fraudulent, impersonates another business, or promotes prohibited goods or

services. We may refuse or remove any site on those grounds.

You may cancel your subscription at any time. Your site and domain remain active

until the end of the period you have paid for. After that the site is taken

offline. You may request an export of your site before that point.

Your domain is yours. If you cancel, you may transfer it to another registrar;

we will not hold it. Domain registration fees are non-refundable once the domain

has been registered, because the registrar charges us immediately and does not

refund.

The build fee is refundable within 14 days if we have not yet delivered your

site. Hosting is refundable pro rata for the unused part of the current period.

Domain registration is not refundable, as above.

We do not guarantee uninterrupted service. We are not liable for losses arising

from downtime, nor for indirect or consequential losses. Our total liability is

limited to the amount you have paid us in the previous 12 months.

We may change these terms. If a change materially affects you, we will email you

before it takes effect.

Questions about these terms: reply to any email from us.